Innovation Centre Header

FAQs

Frequently Asked Questions

We’ve been asked this question a lot and unfortunately there isn’t a straightforward answer! Our timelines will depend on your expectations, the scope, the amount of content required and the complexity of the design and development. We are always happy to discuss timelines, so please get in touch with our team for more information.

We design and develop websites for companies of all different sizes, from small start-ups to large global business. There is no project too big or too small for the dotcraft team, if we believe we can support you with your project, we will!

Yes, we do redesign websites, we can support with all aspects of website redesign from switching platform to new content and graphic design elements. We are all about creating great websites that work for you and your customers, so if that means a redesign is required, we will be able to help you.

We are proud to work with a range of business both nationally and internationally. We work with UK based business as well as business across the globe. The benefit of website design and development is that everything is online, so no matter where you are the dotcraft team will make it work.

Around 47% of people use mobile to search for products and services, so having a site that is optimised for mobile and tablet is very important. Our team will ensure your website is optimised for mobile, so it is easy to use, reactive and visually attractive to a user.

Just like timelines, the cost of a website can be hundreds or thousands of pounds depending on scope, complexity, and functionality. When you make an enquiry with us, we will discuss your budget, what our recommendations are and how we can make a website design and development work for you.

Website hosting simply put is the thing that keeps your website online. When thinking about getting your website designed and developed or considering a redesign it is important to consider which web hosting provider you will use. You will want a reliable and affordable host that also regularly backs up your site and has tight security protocols. If you’d like to know more web hosting, please get in touch with us.

Yes, we can source stock imagery for your website, depending on how many images you would like on your site there may be extra costs involved. However, if your business has a product or you would like the team offering your services to be the focus of your site, we recommend getting a professional photography to come and take some high-resolution photos.

There are a couple of options available for writing website content. You can write the content for your website and send it over to us or we can write the content for you using our copywriters. The choice is yours and one we will discuss during our scoping meeting, remember content is king and good quality content will help your site stand-out from the competition.

User experience also known as UX is how a person feels and interacts with a system, in this case a website. Good user experience can make a huge difference to the amount of traffic and amount of time users spend on your site. There are lots of factors to consider when looking at UX including usability, design, accessibility, and marketing as well as others.

User experience can have a big impact on conversion rates and traffic. If you want your website to become a vital part of your marketing strategy than it is very important to consider how a user will use and explore your website. User experience is considered by search engines and now forms a big part of search engine algorithms for SEO. We have lots of experience in UX and are always happy to discuss how UX can be integrated into a website design or redesign.

Yes, having a mobile optimised website is very important. A mobile optimised site can help increase website traffic and in time sales or enquiries. A mobile optimised website will also improve the user experience as your website will account for different sized screens and other design features.

Without looking at your website it is difficult to make recommendations of how to improve user experience. If you would like to find out how you can improve the UX of your site, please can in touch with our team and we will be able to provide you with some recommendations.

For all websites user experience has become extremely important. That is why our team will consider user experience at every stage of the design and development process, we will also discuss any UX recommendations with you.

Creating a website requires a collaborative approach and if you have ideas of how you would like your website to look and what type of functionality you would like then this will be considered in the design process. We can create mock-ups of your designs so you can see your idea become a reality.

Yes, Google and other search engines that into account design and user experience when ranking sites using their crawlbots and algorithms. We consider SEO at the beginning of the design journey and can discuss this with you.

It is important to make regular updates to your site for it to continue to perform at full capacity, the same applies to maintenance. Ensuring your site is property maintained will ensure the user has a great experience and the site remains preforming at its best.

Yes, we will conduct regular site health checks and code audits to ensure your site is running at optimum performance. Our specialist support team will work to fix any issues you may be having with your site in a timely manner. You can find out more about our website support and maintenance services here.

Yes, we will ensure your website has regular software updates to maintain performance and continues to provide a great experience for your user.

We provide tailored support models for each of our clients, and you can contact us via phone for your website support if this is your preferred method of communication.

Our specialist team are available for website support via email, phone or help desk. We can tailor your support package to suit you and your business.

If you would like to keep your website running at full capacity and stay ahead of the curve then yes, website support and maintenance packages are a good investment. Contact our team to discuss how we can support your business.

Umbraco is a cloud-based open source content management system that allows for seamless editing and gives users a personalised digital experience. With a variety of packages and installs, and an intuitive interface, Umbraco has a very low barrier to entry allowing you to generate effective campaigns with minimal training. This system is built using the dot NET framework from Microsoft.

Look out for opportunities on our LinkedIn or if you're interested in working with us we're always keen to hear from ambitious, driven and curious individuals.