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User Experience and Design

At dotcraft, we believe that good functionality and intelligent design go hand in hand. We help identify your requirements at the strategy phase and translate them into creative, responsive and thoughtful user design.

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Design is about more than what your platform looks like. It defines how digital consumers interact with your brand and connect with your product.

And with more and more customers conducting their business online, it has never been more important to get it right.

Working from objectives and requirements outlined during the strategy phase, dotcraft is a user experience agency that delivers designs that are intuitive, accessible and responsive to your customer needs. Our expert team ideates creative solutions to problems in your user journey. We design experiences that build brand trust, increase conversions and support business growth.

UX Services

  1. User research and personal creation

  2. Sitemaps

  3. Wireframes and prototyping

  4. User acceptance testing

Digital Design Services

  1. Art Design

  2. Design System Creation

  3. Responsive Design

  4. UI design

Case studies

Service Booking Online

+82 % Increase in lead volume

Client: Renault & Dacia UK

A comprehensive service booking platform delivering on Renault UK's strategy of supporting dealer networks and enhancing customer service through direct system integration and consistent user experiences.

Service Booking Online
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Optimizely DXP with Future Ticketing API integration

+30% Basket Conversion Rates

Client: The Jockey Club

A feature-rich Digital Experience Platform delivering on The Jockey Club's strategy of engaging racing fans and attracting new audiences through innovative technology and seamless user experiences.

The Jockey Club
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What clients say

To begin with, we worked together to create a detailed specification, wireframes and the initial proof-of-concept architecture to test the model and deployment processes. Maciej and the team went above-and-beyond, working closely with the central Umbraco team to work through any challenges and create an initial proof-of-concept and testing the approach with Umbraco Cloud to check it met our goals.

Neil, Owner - Semantics

FAQ

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